Cancellation policy
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day
-
on which you acquire, or a third party other than the carrier and indicated by you acquires,
physical possession of the goods.
To exercise your right of withdrawal, you must inform us:
Joachim Liebscher, Florian Janson
Oberthölau 17
95615 Marktredwitz
Germany
Email: info@oulu-pets.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email).
You may use the attached model withdrawal form, but it is not obligatory.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal.
For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us.
The deadline is met if you send back the goods before the period has expired.
You will bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Model Cancellation Form
(If you wish to cancel the contract, please fill out this form and return it.)
JL ONE eGbR
Joachim Liebscher, Florian Janson
Oberthölau 17
95615 Marktredwitz
Germany
Email: info@oulu-pets.com
I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods:
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if submitted on paper):
Date:
(*) Delete as appropriat